Email support

Gives you exactly that, email support. So you can send email questions, and requests. Again with our highly qualified tech professional support team who will respond to your questions, and requests usually within a 48hr time frame.

Investment

Access: $30 per month (unlimited support tickets)

Time rate: $85 per hour

Email and phone support

Gives you both email support and access to our support hotline that is monitored throughout the day and after hours. Servicing this facility, again, are our highly qualified tech professional support team, fixing any problems that you may have usually within a 48hr time frame.

Investment

Access: $55 per month (unlimited support tickets / phone calls)

Time rate: $85 per hour

Ad hoc support

If you are quite tech savvy, you may wish to service your website yourself which is fine by us, and if you get stuck, we are always happy to help. You will be able to send though an email to our support department of questions, and requests you may have. Our support teams are highly qualified tech professionals that are very experienced with all things web related who will respond to your questions, and requests in plain English fixing any problems that you may have usually within a 48hr time frame.

Investment

Access: $50 per support ticket

Time rate: $120 per hour

Training

There is online help for all your products, although if you would like we have a one on one training session available for you which is friendly and relax environment going at whatever pace you require.

Investment

Time rate: $85 per hour

Security updates

As websites get smarter, so do people who seek to terrorize and hack them. Joomla is the software that we use to run your website which creates security updates on a regular basis that we recommend you have installed at least once a year.

Investment

Security update software: Free

Implementation and testing: $750